SUMMARY
Taylor and Kelly tackle one of the biggest gaps in how small businesses buy marketing: the difference between tactics and strategy. Clients often arrive asking for a specific deliverable, such as a new website, SEO, ads, or more social posts, and sometimes they are exactly right. But there is a big difference between knowing you have a problem and knowing what is actually causing it. That is why Moxie Creative positions itself as a team of marketing consultants rather than order takers, and why the most valuable thing an agency can sometimes say is, “We don’t think you should spend money on that.”
CHAPTERS
00:00 We Need a New Website
00:46 Welcome to Behind the Brand
01:03 Tactics vs. Strategy
02:12 How We Figure Out What You Need
03:03 The New Business Startup Package
03:35 Marketing in Silos
04:30 When “I Need SEO” Means Something Else
05:33 More Leads or Better Conversion?
07:18 Six Pages or 36? Writing for AEO and GEO
08:46 Marketing Is Changing Fast
10:05 Why We Start With a Meeting
11:17 “I Need a New Logo” and Other Surprises
11:51 Consultants, Not Order Takers
12:43 Just Call Us
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