Visit Greater St. Cloud website shown on a tablet

Success Story | Hospitality & Tourism

St. Cloud Convention & Visitors Bureau

The St. Cloud Convention & Visitors Bureau is the tourism arm of Greater St. Cloud, driving visitor spending across the region through events, hospitality, and local partnerships. Their work spans everything from weekend getaways to regional sports tournaments to statewide meetings, and success is measured in real dollars flowing back into the local economy.

Visit Greater St. Cloud meetings website on desktop and mobile

The Business Challenge

Years of quick fixes had left the CVB’s brand stretched thin. A tweak here, a workaround there, and eventually those band-aids started showing through. The look felt outdated, the messaging siloed, and gaps had opened up between teams. While the visitor side was working, the tools meant to support meeting planners and sports organizers never received the same attention. The organization, while not broken, had outgrown the system holding it together.

Our Assessment

This brand didn’t need to be built. It needed to be freed. The CVB’s director had already put in years of hard work laying a real foundation, one rooted in a genuine understanding of what makes this region worth visiting. That kind of understanding is rare, and you can’t fake your way into it.

The trouble was, none of that was showing up where it mattered. The website felt stuck in an older era of how people search for and plan a trip. And the spark that shows up in person – the thing that actually makes people fall for Greater St. Cloud – wasn’t making it into the materials meant to sell that feeling before anyone ever showed up. The story was there. The system to tell it wasn’t.

  1. Refine the brand instead of rebuilding
  2. Give each focus area its own identity
  3. Design the site around trip planning
  4. Turn local pride into visitor curiosity

Execution

Brand Refresh

We gave visual identity to the three pillars at the heart of the CVB’s work: Visit (tourism), Play (sports), and Meet (meetings). Each now has its own distinct personality while still feeling unmistakably part of the same organization.

Website Rebuild

We rebuilt the website around the way visitors, meeting planners, and tournament organizers actually search, compare destinations, and make decisions.

Summer Campaign - Build Your Lore

Once the rebrand and website were live, the CVB brought us back to launch a summer campaign built around the stories, legends, and “remember when…” moments that get passed around campfires, dinner tables, and family gatherings. The campaign includes a hero video, a set of social reels, and a sticker sheet designed to spread the campaign by hand as much as online. It launched in Summer 2026, and it’s playful, proudly local, and impossible to mistake for anywhere else.

Visit Greater St. Cloud logo
Play in Greater St. Cloud logo for sports tourism
Meet in Greater St. Cloud logo for meetings and conventions
Aerial video still of a quarry lake for Visit Greater St. Cloud, filmed by Moxie Creative
Build Your Lore sticker for the Lake Wobegon Trail
Build Your Lore sticker for the Mississippi River
Build Your Lore sticker for Munsinger Clemens Gardens
Visit Greater St. Cloud You Are Here sticker shaped like Minnesota
Build Your Lore sticker for Quarry Park and Nature Preserve
Greater St. Cloud Build Your Lore campaign sticker
Aerial view of a crowded outdoor concert venue in Greater St. Cloud

Since the rebuild, the numbers back up what the new site was built to do:

Active users YOY

New users

Event count, reaching 1.4 million

Video views in month one

Client Impact

Greater St. Cloud finally has a brand that reflects the work already happening behind the scenes. The three pillars give visitors, meeting planners, and sports organizers their own clear path into the organization instead of asking one message to do everything. Most importantly, the experience now creates anticipation. People aren’t just finding Greater St. Cloud. They’re starting to imagine themselves here before they’ve even packed the car.

Coffee cup icon for Visit Greater St. Cloud
Map pin icon for Meet in Greater St. Cloud
Hockey sticks icon for Play in Greater St. Cloud

From the start, their team truly listened to our vision for the region. The new website is fast, user-friendly, and perfectly captures the energy of our community and they managed to modernize our look while staying true to our established identity.

Rachel T. | Executive Director | St. Cloud Convention & Visitors Bureau